Yomi Babatunde, Sui Pheng Low's Cross-Cultural Management and Quality Performance: Chinese PDF

By Yomi Babatunde, Sui Pheng Low

ISBN-10: 9812873619

ISBN-13: 9789812873613

ISBN-10: 9812873627

ISBN-13: 9789812873620

This e-book explores China’s international competitiveness within the construction of infrastructures with a selected curiosity within the resource-rich African nations. The ebook starts off with a accomplished literature overview on overall caliber administration (TQM) and nationwide tradition, by way of studies of the development industries in China and Nigeria. this gives greater realizing of the linkages among TQM, in line with the foreign association for Standardization’s ISO 9000 caliber administration platforms (QMS), and nationwide tradition, in accordance with Emeritus Professor Geert Hofstede’s nationwide cultural dimensions. Premised at the culture-specificity and bi-directionality relationships among TQM and nationwide tradition, this publication investigates the development industries in China and Nigeria together with their strengths, weaknesses, possibilities, and threats (SWOT) in addition to an appraisal in their ancient and rising relationships. In its conceptual technique, this e-book provides various types within the lead as much as its fundamental theoretical contribution of a top quality administration review version (QMAM) that used to be followed in the course of the study’s box paintings. The publication additionally offers suitable classes when it comes to move cultural administration and caliber functionality not just to the Nigerians but additionally different international avid gamers in Nigeria’s building industry.

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Extra info for Cross-Cultural Management and Quality Performance: Chinese Construction Firms in Nigeria

Sample text

Bond constituted the research as an additional international study among students with a survey instrument developed together with Chinese employees and managers (Hofstede 1991: 161). Bond’s study applied the LTO, based on Confucian dynamism, to 23 countries, while another study conducted by Michael Minkov in 2010 extended the LTO to a total of 93 countries. Minkov’s analysis of the World Values Survey data for 93 countries also generated a sixth dimension called indulgence versus restraint (Hofstede et al.

1 Introduction For centuries, China outpaced the rest of the world in the arts and sciences. In the nineteenth and early twentieth centuries, civil unrests, major famines, military defeats, and foreign occupation beset China. After World War II, the Communists under Mao Zedong established an autocratic socialist system that ensured China’s sovereignty under strict controls (CIA 2013a). After 1978, Mao’s successor Deng Xiaoping focused on market-oriented economic development and quadrupled output by 2000.

People’s experience with structural features of procedures, directly or indirectly, impacts a sense of what to expect (Morris, Leung and Iyengar 2004: 128). Hence, culture has been construed as follows: influencing every aspect of the management process (Harris and Moran 1987: 12); the software of the mind (Hofstede 1991); the lens through which people ascribe meanings to the world (Núñez 2000: 1072); a moral compass (Hofstede 2009: 18); and the acquired knowledge people use to interpret experience 22 2 Review of Literature on TQM and National Culture Fig.

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Cross-Cultural Management and Quality Performance: Chinese Construction Firms in Nigeria by Yomi Babatunde, Sui Pheng Low


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